This is a very strange behavior since in normal situations the same 3 processes do not consume more than 2 GB of memory. I still have not solved my case, whenever the problem occurs I show that the Spectrum processes (spectroserver.exe, mysqld.exe, archmgr.exe) consume around 7 GB of server memory and total is 8GB. Since this is Windows, check for errors in the Windows Event Viewer as well.Ĭan you think that the failure occurs due to server performance problems? To find the root cause of the crash, you will need to open a case with Spectrum support so the errors in the $SPECROOT/SS/VNM.OUT file and the dmp and mdmp files from the crash located in the $SPECROOT/SS/support directory can be analyzed. When the application terminates, there is a high risk of database corruption and you need to restore from a previously saved database. The lock file is removed when the application shuts down gracefully. That way only one application can lock the database at any one time. The lock file is created when an application (like the SpectroSERVER) has a lock on the SpectroSERVER database. Before opening a case I would like to know if I can put a debug mode or something that allows to identify something in the log related to the failure? Whenever this happens I look at the VNM.OUT file and nothing related to the error is evident.
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June 2023
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